Refund and Returns Policy

At COMFORTGROVE MANGO LLC, we strive to ensure your satisfaction with our brush products. If you are not completely satisfied with your purchase, please review our return and exchange policy below.

1. Eligibility

• Returns and exchanges are accepted within 14 days of receiving your order.

• Products must be unused, in original packaging, and in the same condition as received.

• Customized or personalized products are not eligible for return unless defective.

2. How to Initiate a Return or Exchange

• Contact our customer service team within 14 days via email at [email protected] or by phone at +1 707-891-4578.

• Provide your order number, reason for return/exchange, and photos if the product is defective or damaged.

3. Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

• We recommend using a trackable shipping service to ensure your return reaches us safely.

4. Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 7 business days.

5. Exchanges

• If you request an exchange for the same product or a different one, please specify your preference when contacting us.

• Exchanges are subject to product availability.

6. Damaged or Incorrect Items

• If you receive a damaged or incorrect product, please notify us immediately with supporting photos.

• We will arrange for a replacement or full refund at no additional cost.

Contact Us
For any questions regarding returns or exchanges, please contact:
Email: [email protected]
Phone: +1 707-891-4578